Active Listening involves six specific techniques employed by journalists, law enforcement and others to be able to naturally probe for answers in a conversational way. No more awkward searching for the next question, or annoying prospects with a checklist of qualifying criteria. Here's how B2B pros expertly navigate conversations to get what they need and keep prospects engaged.‍

Start having natural conversations with prospects to uncover whether there is a problem you can solve.

Active listening Techniques

You'll learn
  • How to avoid planning "interesting questions" in advance of your calls
  • How to be authentic and have quality conversations
  • Understand how to use the 6 active listening techniques employed by journalists and investigators
  • How to let your prospects do the work of uncovering pain

Course Delivery

On-demand
Instructional Chapters
Knowledge Quizzes
Course Workbook
Internationally recognised Certificate of Completion

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