Privacy Policy

This Privacy Policy outlines how Comparo Money Pty Ltd ("we," "our," "us") collects, uses, and safeguards your personal information when you use the Comparo website ("the Website"). By accessing and using the Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using the Website.

We will collect, use and disclose your personal information in accordance with the Australian Privacy Act 1988 and all other relevant laws, regulations and codes (Privacy Law) and this Privacy Policy. When you decide to purchase or acquire a product or service from us we may provide you with further information about privacy in the form of a Privacy Statement or other form of privacy disclosure (Privacy Statement).

Information We Collect

We may collect the following types of personal information when you use our Website:

  1. Personal Information:
    This includes your name, email address, phone number, and other contact details you provide when filling out forms on the Website.
  2. Financial Information:
    We may collect financial information required for the purposes of providing relevant car finance options.  We do not collect Sensitive Information such as Health Information.
  3. Device Information:
    We may automatically collect information about the device and browser you use to access the Website, including your IP address, operating system, and browser type.

How We Use Your Information

We use your personal information for the following purposes:

  1. Lead Generation or referrals:
    We use the information you provide to connect you with relevant car finance providers, brokers, or lenders.  By providing your contact information you agree to be contacted by Us or one of our provider partners.
  2. Communication:
    We may use your contact information to send you communications related to car finance options, promotions, and updates.
  3. Improvement of Services:
    We use information to enhance our Website, user experience, and services.
  4. Analytics:
    We may use aggregated and anonymized data for analyzing user behavior, trends, and Website performance.

Sharing of Information

We may share your information with:

  1. Our Authorised Service Providers:
    We may share your information with third-party car finance providers, brokers, intermediaries or lenders to provide you with relevant options.
  2. Legal Requirements:
    We may share information when required to comply with legal obligations, enforce our terms, or protect our rights or the rights of others.

We may be compensated by our finance providers for sharing your information with them.  We will not sell or trade your contact information to anyone other than a finance provider able to assist you with commercial finance.  You have the right to tell our finance providers that you no longer wish to receive communications from them.

Collecting personal information from third parties

Sometimes we collect your personal information from other sources. Examples of why this may happen are:

-a credit reference about you from a credit reporting body in the course of assessing your application for a loan;

-as required or authorised by law, for example to government agencies, or regulatory bodies for purposes related to public health or safety or the prevention or detection of unlawful activities;

-a third party to whom we have contracted to provide a financial service or product to our customers;

-any external third parties where you have asked them to provide your personal information to us.

Credit information

If we have provided you with a financial product or service, we may exchange your credit information with credit reporting bodies. We use the credit information that we exchange with the credit reporting body to assess your creditworthiness, assess your application for finance and manage your finance.

Sometimes your credit information will be used by credit reporting bodies for the purposes of pre-screening direct marketing on the request of other credit providers. You can contact the credit reporting body at any time to request that your credit information is not used in this way.

You may contact the credit reporting body to advise them that you believe that you may have been a victim of fraud. In Australia, you can ask a CRB not to use or disclose your credit-related personal information for a period of 21 days without your consent if you believe on reasonable grounds that you are, or are likely to be, a victim of fraud, including identity fraud.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on the Website. These technologies help us analyze user behavior, understand trends, and improve the Website's functionality.

Your Choices
You have the right to:

  1. Opt-Out: Opt out of receiving promotional communications by contacting us or telling us or our partners that you no longer wish to hear from us.
  2. Withdraw Consent: Withdraw any previously given consent for data processing.

Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected personal information from a child under 18, please contact us. Changes to Privacy Policy We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective upon posting on the Website.

Contact Us

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us.