Unveil Your Queries from Below
Frequently Asked Questions
o Simply visit our website’s contact page and fill out the provided form.
o Alternatively, you can reach out to us directly via phone, WhatsApp, or email, and one of our friendly team members will be happy to assist.
o We strive to respond promptly to all inquiries and ensure transparent communication throughout the quotation process.
o Request support from Grath Tech through contact us tab on our website.
o Scan a QR code on your product which will give you an option to log a ticket.
o Scan a QR code on your product to access product info such as manual, datasheet, installation information, COC, etc.
o Claim warranty with Grath Tech through a claim warranty tab on our website.
o Scan a QR code on your product which will give you an option to claim warranty.
o Contact our friendly support team for help with claiming warranty.
o Solar system solutions
o Wheeling services
o Energy efficiency services
o Advanced metering services
o Electrical installation and maintenance
o Backup power solutions
o Control and Instrumentation services.
o Grath Tech is an accredited solar system contractor.
o Grath Tech has ECSA accredited engineers for solar design and installation commissioning.
o Grath Tech has Installation Electricians (IE) and Master Installation Electrician (MIE)
o Grath Tech has a team of P4 Level 2 registered Solar PV Practitioners
o Grath Tech has been operating for 9 years and will continue for decades to come.
o It has accumulated valuable experience and expertise in the electrical industry.
o Grath Tech can be your trusted partner for electrical compliance and energy efficiency.
o Simply make an EFT payment as per banking details on the official Grath Tech quotation.
o Make a card payment to our team of installers through a point-of-sales machine.
o Make a payment through our secured online card payment.
o Yes, through our solar financing partners, and our team will assist with the application process.
o You can also choose to finance your solar through your preferred solar financing bank.
o Yes, you can pay through a deposit and balance upon installation.
o Alternatively, you can pay instalments through our third-party partners.
o Grath Tech serves nationally with a focus on a wide range of geographic areas, including Gauteng, Limpopo, Mpumalanga, North West and Free State provinces.
o Grath Tech offers residential solar installation to domestic customers.
o Grath Tech offers electrical installation and maintenance services to mining industry.
o Grath Tech offers commercial and industrial solar solutions and energy efficiency services.
o Grath Tech offers advanced metering services to municipalities.
o Grath Tech offer energy performance certificates (EPC) to commercial, industrial and government entities.
